Refund & Cancellation Policy

Premium is a monthly or yearly subscription. It renews automatically at the end of each period, and is charged to the payment method you used, until you turn off auto-renew.

You can turn off auto-renew at any time from your dashboard: Your plan → Manage plan. You keep Premium until the end of the period you've already paid for, and you won't be charged again. Cancelling doesn't refund the current period.

Arthtome Premium is a digital service that starts as soon as it's activated, so payments are non-refundable, including for partially used subscription periods. You can try the free plan before you buy.

• Double payment: if you were charged twice for the same subscription, we refund the extra payment.
• Failed payment: if the payment failed but money was deducted from your account, we refund it.
• Premium not activated: if the amount was deducted but Premium was not activated due to a technical error, we refund it (or activate Premium, if you prefer).

Email support@arthtome.in within 7 days of the payment, from your account's email address. Include the payment date, amount and the Razorpay payment ID (from your receipt).

Approved refunds are processed within 5–7 business days to the original payment method. Your bank may take a few extra days to show it.